Plan to arrive by no later than 3:00pm on Monday, May 1, 2023 to join the group for the welcome event. It is about a 45 minute drive from the airport to the resort. 

At your leisure on Friday,May 5, 2023.  Please note that check out time is at 11:00am HST. 

Banyan Tree Mayakoba in Playa del Carmen, Mexico

We are unable to accommodate minors due to the nature of the event. Please email, if you have any questions.

Your accommodations will be reserved and paid by RingCentral for the nights of the event only (arrival Monday, May 1st, through departure Friday, May 5th.) If you would like to extend your stay, you will be responsible for payment AND reservation of the additional nights at the available group rate plus applicable taxes. Pre/ post nights may extend a maximum of three days pre and three days post of the official peak nights of May 1, 2023 and including the evening of May 5, 2023.


Please see the Travel Page for official details.

Follow the Global Travel Policy to book your travel.

Visit the "Safe & Productive Travel" Wiki Page for the latest COVID-19 travel restrictions and RC's International SOS Travel Security Membership benefits. 

When finalizing your booking for "Purpose of the trip" select "Internal Meeting"

Meeting ID/Event Code: RingExcellence2023


If you are no longer able to attend, please notify your BU leader and immediately.

Please see our Travel page for specific details regarding travel to Mexico including Visa/Passport information and instructions on how to book.


RC IMMIGRATION SUPPORT - For Work Permits or if you have a Visa status in your base country and will be traveling abroad, contact to confirm that you have the proper documentation. Visit RC IMMIGRATION wiki page for details.

  • Vaccination is not required for entry

  • Proof of negative pre-departure COVID-19 test results is not required

  • A negative COVID-19 test is not required upon entry to the country. However, travelers arriving via air and land borders as well as aircrew members may be subject to health screenings including temperature checks. Those exhibiting symptoms may be subject to additional health screening and/or quarantine.

  • Masks are recommended in crowded closed spaces with poor ventilation in the country. Although there is no federal mask mandate, states may impose mask requirements.

  • Please check your home country’s COVID-19 regulations upon return from RingExcellence. 

Please visit the event website and select the agenda tab.

During registration, you will have the option to pick your first and second activity. All activities are first come first serve.   

The RingExcellence dedicated daily hospitality desk can assist with your travel needs. The hotel’s concierge may also be of assistance. 

Yes, if there is availability, please ask us and we will do our best to accommodate you.

RingCentral will provide roundtrip transportation from the Cancun airport on Monday, May 1 and Friday, May 5. If you plan to arrive or depart on alternate days, please note that transportation will be at your own expense.

All transportation to RingCentral hosted events will be provided.  Car rental expenses will be at your own expense. 

We are please to provide you with up to an $800 allowance to help cover incidental purchases made outside of organized event hours. 

In Room Credit

Each winner/couple has been provided a $400 USD credit ($200 per person/$50 per day) on their room account which may be used to pay for any purchases made at the Banyan Tree Mayakoba. All charges will be settled upon check-out. Any charges above the $400 USD credit will be payable by the attendee. Any unused credit will be returned to RingCentral (balance cannot be "cashed out").

Expense Report

Each winner may submit an expense report via Concur for receipts incurred during the main program dates of May 1 - 5, 2023 up to a maximum value of $400 USD per couple. When submitting your expense report please be sure to note "RingExcellence 2023 onsite allocation" as your business reason. Typical expenses may include:

  • shopping at off property shops
  • food and beverage
  • other additional program expenses

Island resort wear to all evening activities. Beachwear during the day. 

Most meals will be provided during group activities. RingCentral also provides cash and room credit that may be applied towards meals outside of organized events.

If you are in need of any special audio/visual, wheelchair access requests, please advise during registration.

If you are in need of any dietary needs, please advise during registration.

As an RC employee traveling to an event in recognition of performance excellence, we'd like to offer a reminder on expectations under the company’s code of conduct. RingExcellence is a company sponsored social-business event at which alcohol will be available for service. If employees or guests of an employee choose to consume alcohol at such events, they must do so in accordance with applicable laws and responsibly maintain an adherence to the company Code of Conduct properly and professionally at all times.


For questions regarding RingExcellence 2023, please join the official RingExcellence 2023 Information & Questions group or email