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Description Schedule Speakers Booths

Speakers

Candace Marshall

Director, Product Marketing, Zendesk

Suri Ratnatunga

Global Director, Customer Satisfaction, BEES

Marco Trecroce

SVP & CIO, Four Seasons Hotels and Resorts

Michael Loggins

Global, VP of IT, SMC

Dan Ross

Director, Global Customer Operations, Lightspeed Commerce

Michael Setticasi

VP Partnerships, Ada

Tristan Gadsby

CEO, Alliants

Matt Owens

Technical Program Manager, Netflix

Jennifer Hersom

Director of Admin, Platform and Technical Marketing, Zendesk

Sonja Carter

Senior Director, Engineering, Groupon

Mike Gozzo

SVP, Product Management, Messaging, Zendesk

Sarah Reed

Senior Director, Strategic Events, Zendesk

Khadijah White

Digital Host, Zendesk

Mikkel Svane

CEO and Founder, Zendesk

Tina Gholami

Senior Manager, PMM, Zendesk

Yossi Mlynsky

UpStack.co

Claire Peracchio

Group Manager, PMM

Polomi Batra

Group Manager, Product Marketing, Zendesk

Zoe Koven

VP, Customer Advocacy, Zendesk

Caitlin Keohane

SVP, Global Customer Advocacy, Zendesk

Vasu Prathipati

Vasu Prathipati, CEO, MaestroQA

Adrian McDermott

CTO, Zendesk

Maddy Storck

PMM. Zendesk

Lauren Hanson

Senior PMM, Zendesk

Josh Bean

Senior Director, PMM, Zendesk

Paxton Cooper

VP Support, Platform, Zendesk

Lisa Kant

Vice President, Product Marketing, Zendesk

Jon Aniano

SVP Product, CRM Applications, Zendesk

Hosted by

Zendesk

Booths

Ada

Make Everyone Feel Like a VIP

MaestroQA

Improve Your Customer Experience with Quality Insights

tymeshift.com

Workforce Management Made Easy

Yext

Empower your customers and agents to self-serve and get direct, actionable answers to support questions with Yext AI Search.

Appamondo

Zendesk Premier Partner

Asana

Work on big ideas, without the busywork.

Faye

See how efficient you can be with Zendesk!

fin.com

Improve agent experiences by seeing the entire journey, even beyond Zendesk

Momentive (SurveyMonkey)

Agile CX solutions including CSAT, NPS, VOC, and more.

PagerDuty

Better service. Faster resolutions. Happy Customers

Pathlight

The Performance Intelligence Platform empowering frontline teams to understand and manage their own performance

Sitel Group

Transform Your Customer Experience with Every Conversation

Solvvy

Your digital teammate 👋

Trustpilot

Get the most value from your customer reviews

unitQ

Harness the Power of User Feedback to Improve Product Quality

Workato

Workato

Zendesk Community

Build a proper support circle with the Zendesk community

Zendesk Training & Certification

Grow your support team and bottom line

Ask an Expert

CX expertise at every stage of your journey

Zendesk Foundation - Tech for Good

Greater impact, greater good

Relate Virtual Event Help Desk

Drop in for any questions about the platform