TAMHO 2024 Annual Conference and Awards Ceremony
Flight Plan for Success: Adapting to Change and Building Healthy Workplaces
December 12-13, 2024
12-12-2024
REGISTRATION 8:30AM (Central)
EVENT BEGINS 9:00AM (Central)
EVENT CONCLUDES 4:00PM (Central)
12-13-2024
REGISTRATION 8:30AM (Central)
EVENT BEGINS 9:00AM (Central)
EVENT CONCLUDES 10:30AM (Central)
Franklin Cool Springs Marriott Hotel
700 Cool Springs Boulevard, Franklin, TN 37067
An In-Person Only Event - no virtual attendance option


The trusted voice for Tennessee’s behavioral health system for over sixty-five years.

Schedule highlights
Registration, Networking and Refreshments
Check-in at the Conference Registration Desk and prepare for a great day of sessions and networking.
Stage
Dec 12 02:30PM–03:00PM UTC
https://events.ringcentral.com/cal/3mhEYnQwEGoV9adWqct9tgny1UTCHosted virtually on RingCentral Events (link in the description)2024-12-12T14:30Z2024-12-12T15:00ZRegistration, Networking and RefreshmentsarcVMTbPfzDtviwEomMj51030Conference Welcome and Opening
Welcome & Opening Remarks and Speaker Introduction
Alysia Smith Knight, Executive Director, Tennessee Association of Mental Health Organizations (TAMHO), Franklin, TN
Ben Middleton, TAMHO President & CEO, Centerstone, Nashville, TN
0.25 Contact/Clock Hours Available
Stage
Dec 12 03:00PM–03:15PM UTC
https://events.ringcentral.com/cal/NhiKQdMFWxPfHAwNCWsa3mxKXUTCHosted virtually on RingCentral Events (link in the description)2024-12-12T15:00Z2024-12-12T15:15ZConference Welcome and OpeningarcVMTbPfzDtviwEomMj51030Opening General Session -- No Fail Trust: The Flight Plan to Cultivating a High-Performance Team
Guest Speaker
Lieutenant Colonel (retired) Jason O. Harris, No Fail Trust
This transformative keynote empowers leaders and teams to deliver consistently excellent results through a culture of No Fail Trust. Jason shares tactics, techniques, and practical tools for navigating the inevitable turbulence of life and cultivating high-flying levels of empowerment, commitment, and accountability across your organization.
This program is perfect for leaders and teams:
- Seeing a lack of engagement and trust but unsure how to foster greater connection and collaboration
- Struggling to improve their team’s performance and productivity (or their own!)
- Needing practical strategies for navigating the ever-changing challenges of life and business
The audience will leave with:
- A new understanding of the critical role trust plays in improving engagement, collaboration, and performance
- A clear framework for cultivating unparalleled trust and enabling greater empowerment, commitment, and accountability
- Practical techniques for adapting to unexpected conditions and challenges while maintaining a high level of trust
- Immediately actionable steps for improving their collaboration, productivity, and job satisfaction.
1.00 Contact/Clock Hours Available
Stage
Dec 12 03:15PM–04:15PM UTC
https://events.ringcentral.com/cal/QjRTJ2h7iUmVGnkQpmj9Tuf0WUTCHosted virtually on RingCentral Events (link in the description)2024-12-12T15:15Z2024-12-12T16:15ZOpening General Session -- No Fail Trust: The Flight Plan to Cultivating a High-Performance TeamarcVMTbPfzDtviwEomMj51030Break - Networking and Refreshments
Time for a little self-care, nourishment, hydration . . .
Stand-up, stretch, and introduce yourself to at least one person during the break. Visit the display tables in the Networking Expo area.
Stage
Dec 12 04:15PM–04:30PM UTC
https://events.ringcentral.com/cal/h0nMfp0JViMBF8GpV3oF782RcUTCHosted virtually on RingCentral Events (link in the description)2024-12-12T16:15Z2024-12-12T16:30ZBreak - Networking and RefreshmentsarcVMTbPfzDtviwEomMj51030General Session -- Strengthening Health & Behavioral Health Services in Tennessee
Speaker Introductions
Kristie Hammonds, President and Chief Executive Officer, Frontier Health, Gray, TN
Session Facilitator
Ben Middleton, TAMHO President & CEO, Centerstone, Nashville, TN
Speakers
Marie Williams, LCSW, Commissioner, Tennessee Department of Mental Health and Substance Abuse Services, Nashville, TN
Ralph Alvarado, MD, FACP, Commissioner, Tennessee Department of Health, Nashville, TN
Stephen Smith, JD, Deputy Commissioner, Director of TennCare, Nashville, TN
Join us for an enlightening panel discussion featuring the Commissioners of the Tennessee Department of Health, the Tennessee Department of Mental Health and Substance Use Services, and the Bureau of TennCare. This session will explore how these key departments collaborate to enhance access to comprehensive health services throughout the state. Attendees will gain insights into innovative strategies and initiatives that ensure a cohesive approach to healthcare, aiming to break down silos and promote coordinated care for improved outcomes across the state.
Learning Objectives:
- Explore the collaborative partnerships between the Tennessee Department of Health, the Tennessee Department of Mental Health and Substance Use Services, and the Bureau of TennCare to improve access to healthcare services for Tennesseans;
- Examine key programs and initiatives that showcase integrated care, specifically designed to meet the needs of individuals facing mental health and substance use challenges; and,
- Understand how providers can engage with and support these integrated health initiatives, promoting a more inclusive and comprehensive approach to healthcare across Tennessee.
1.00 Contact/Clock Hours Available
Stage
Dec 12 04:30PM–05:30PM UTC
https://events.ringcentral.com/cal/33mFQKb59MlmncGesA5MlpaajUTCHosted virtually on RingCentral Events (link in the description)2024-12-12T16:30Z2024-12-12T17:30ZGeneral Session -- Strengthening Health & Behavioral Health Services in TennesseearcVMTbPfzDtviwEomMj51030Transition to Awards Ceremony
Stage
Dec 12 05:30PM–05:45PM UTC
https://events.ringcentral.com/cal/F5MYsydByciWqqylwFxObdpMdUTCHosted virtually on RingCentral Events (link in the description)2024-12-12T17:30Z2024-12-12T17:45ZTransition to Awards CeremonyarcVMTbPfzDtviwEomMj51030TAMHO Awards and Recognition Ceremony and Luncheon
Welcome Remarks
Chloe Ligon-Smith, Director of Policy & Advocacy, Tennessee Association of Mental Health Organizations (TAMHO), Franklin, TN
Opening Remarks
Alysia Smith Knight, Executive Director, Tennessee Association of Mental Health Organizations (TAMHO), Franklin, TN
President's Remarks
Ben Middleton, TAMHO President & CEO, Centerstone, Nashville, TN
Ceremony Emcee
Willie M. Voss, II, Chief Operating Officer, TN Voices, Goodlettsville, TN
The Annual TAMHO Awards and Recognition Program honors individuals, programs, and organizations who have demonstrated exemplary dedication, compassion, and innovation in the field of behavioral health.
Whether it's a clinician who goes above and beyond for their clients, a program that's making a significant impact in the community, or a leader who's driving positive change, great things are transpiring across Tennessee!
Stage
Dec 12 05:45PM–07:30PM UTC
https://events.ringcentral.com/cal/GzUxHH1EWRNtZxhi6JFS8G7WfUTCHosted virtually on RingCentral Events (link in the description)2024-12-12T17:45Z2024-12-12T19:30ZTAMHO Awards and Recognition Ceremony and Luncheon arcVMTbPfzDtviwEomMj51030Transition to General Session
Stage
Dec 12 07:00PM–07:45PM UTC
https://events.ringcentral.com/cal/bbpoR0cY3sJ2e2DHGYSV8ehTgUTCHosted virtually on RingCentral Events (link in the description)2024-12-12T19:00Z2024-12-12T19:45ZTransition to General SessionarcVMTbPfzDtviwEomMj51030General Session -- AI for Behavioral Healthcare: What Is It, What’s Possible, and What Should We Watch Out For?
Speaker Introduction
Kelly Odum, Executive Director, Quinco Mental Health Center, Bolivar, TN
Speaker
David Atkins, PhD, CEO / Lyssn, Affiliate Professor / University of Washington Psychiatry, City, WA
Conversations are at the heart of behavioral healthcare. From 988 call-takers to care coordinators to counselors to peer supporters to social work caseworkers, conversations are the intervention. What happens in those conversations contains the necessary information for documentation, quality assurance, when additional training might be needed, and of course whether or not clients improve. AI software tools have arrived for behavioral healthcare, promising to speed documentation, scale quality assurance, increase training uptake, and even provide some care directly. Sounds almost too good to be true and begs the question: Where can AI truly deliver value, and what are the questions that informed consumers should ask before signing on the dotted line?
Starting with the foundational question of what AI is (and is not), I will review current AI applications in behavioral healthcare, where I will specifically focus on AI use cases for training, quality assurance, and documentation. We will examine the strengths and weaknesses of AI models, and what the future may hold for AI tools and applications in behavioral healthcare. Throughout, I’ll focus in particular on key questions that mental health leadership can ask so that they will know that the tools they bring into their clinics are valid, fair, and equitable… in addition to being powerful.
Learning Objectives:
- Describe how training data for AI models is related to potential bias;
- Understand how AI can support training, quality assurance, and documentation in behavioral healthcare; and,
- Identify specific questions to assess validity, accuracy, and robustness of AI models used in behavioral healthcare.
1.00 Contact/Clock Hours Available
Stage
Dec 12 07:45PM–08:45PM UTC
https://events.ringcentral.com/cal/OGTWeO0Ou4otY55wLVPZif3LgUTCHosted virtually on RingCentral Events (link in the description)2024-12-12T19:45Z2024-12-12T20:45ZGeneral Session -- AI for Behavioral Healthcare: What Is It, What’s Possible, and What Should We Watch Out For?arcVMTbPfzDtviwEomMj51030Break -- Networking and Refreshments
Time for a little self-care, nourishment, hydration . . .
Stand-up, stretch, and introduce yourself to at least one person during the break. Visit the display tables in the Networking Expo area.
Stage
Dec 12 08:45PM–09:00PM UTC
https://events.ringcentral.com/cal/SqiOGCI4JavEKXV0ftKB3LtU9UTCHosted virtually on RingCentral Events (link in the description)2024-12-12T20:45Z2024-12-12T21:00ZBreak -- Networking and RefreshmentsarcVMTbPfzDtviwEomMj51030General Session - Nurturing a Happy Workplace: Strategies for Staff Wellbeing
Session and Speaker Introduction
Chloe Ligon-Smith, Director of Policy and Advocacy, TAMHO, Nashville, TN
Speaker
Leighanne Gerstbrein, MA, CHES, Wellness Consultant, Exercise Physiologist, & Nutrition Coach, MTM Services, Holly Springs, NC
This insightful session will help you create a positive and thriving work environment where employees feel valued, supported, and motivated. In this session, we will explore evidence-based strategies to enhance staff well-being and promote mental, physical, emotional and social health that can help boost productivity, engagement, and retention rates within your workforce. Join us to gain practical tools and techniques to implement within your organization and learn how to cultivate a workplace where well-being is at the heart of success.
Learning Objectives:
- Learn tangible strategies you can start implementing in your workplace today to best support staff and boost staff well-being and engagement.
- Identify common barriers to staff and organizational well-being, and staff participating in our wellness initiatives, and gain tangible tools to overcome each barrier, allowing you to better leverage employee well-being as a catalyst for organizational growth.
- Discover the correlation between individual and organizational well-being and retention and engagement rates and therefore organizational success.
- See if you qualify to gain your own free well-being and engagement assessment tool to share with your people and get the pulse check on where your team stands on well-being and engagement!
1.00 Contact/Clock Hours Available
Stage
Dec 12 09:00PM–10:00PM UTC
https://events.ringcentral.com/cal/92O90XOQW6MzFEP3ZTm5naPHDUTCHosted virtually on RingCentral Events (link in the description)2024-12-12T21:00Z2024-12-12T22:00ZGeneral Session - Nurturing a Happy Workplace: Strategies for Staff WellbeingarcVMTbPfzDtviwEomMj51030Adjourn for Day 1
Complete Evaluations, CE Requests, etc. for Day 1
Stage
Dec 12 10:00PM–10:15PM UTC
https://events.ringcentral.com/cal/M6a1XbhVqadNkUgc4AYbHCWGLUTCHosted virtually on RingCentral Events (link in the description)2024-12-12T22:00Z2024-12-12T22:15ZAdjourn for Day 1 arcVMTbPfzDtviwEomMj51030
Registration
Check-in at the Conference Registration Desk and prepare for a great day of sessions and networking.
Stage
Dec 13 02:30PM–06:00PM UTC
https://events.ringcentral.com/cal/fr16kJ0IVwfNmVRdW0TgyceQdUTCHosted virtually on RingCentral Events (link in the description)2024-12-13T14:30Z2024-12-13T18:00ZRegistrationarcVMTbPfzDtviwEomMj51030General Session -- You Matter! How Tennessee Behavioral Health Leaders Ensure Personal and Professional Success
Speaker Introduction
Jimmie Jackson, Chief Executive Officer, Professional Care Services of West TN, Covington, TN
Speaker
Derek Young, Motivational Speaker and Author, Derek "DY" Young Speaks
Throughout time and now more than ever, the role of Behavioral Health leaders is paramount for society’s overall well-being and effectiveness. Much like the people they serve, Behavioral Health leaders across the 95 counties in the Volunteer state need encouragement, support, and professional development. You Matter! Will equip Tennessee Behavioral Health leaders with the knowledge and perspective to expand their impact by elevating their capacity to serve.
Learning Objectives:
The You Matter! Keynote will help Tennessee behavioral health leaders:
- Reframe their individual and collective significance and impact;
- Envision their Career Legacy; and,
- Envision their Career Legacy.
1.00 Contact/Clock Hours Available
Stage
Dec 13 03:00PM–04:15PM UTC
https://events.ringcentral.com/cal/9H7j9QzILuZpl5ClIjAKKNL3kUTCHosted virtually on RingCentral Events (link in the description)2024-12-13T15:00Z2024-12-13T16:15ZGeneral Session -- You Matter! How Tennessee Behavioral Health Leaders Ensure Personal and Professional SuccessarcVMTbPfzDtviwEomMj51030Conference Adjournment
Complete Evaluations, CE Requests, etc. for Day 2
Stage
Dec 13 04:15PM–04:30PM UTC
https://events.ringcentral.com/cal/0F7k2NTTEbehoB86ElmqbXjPvUTCHosted virtually on RingCentral Events (link in the description)2024-12-13T16:15Z2024-12-13T16:30ZConference AdjournmentarcVMTbPfzDtviwEomMj51030
SPEAKERS

Lieutenant Colonel (retired) Jason O. Harris
No Fail Trust

Marie Williams, LCSW
Commissioner, TDMHSAS, Nashville, TN

Ralph Alvarado, MD, FACP
Commissioner, TDoH, Nashville, TN

Stephen Smith, JD
Deputy Commissioner, Director of Tenncare, Nashville, TN

David Atkins, PhD
CEO / Lyssn, Affiliate Professor / University of Washington Seattle, Dept Psychiatry & Behavioral Sciences, City, WA

Leighanne Gerstbrein, MA, CHES
Wellness Consultant, Exercise Physiologist, & Nutrition Coach, MTM Services, Holly Springs, NC

Derek Young
Motivational Speaker and Author, Derek "DY" Young Speaks
TAMHO 2024 AWARDS LUNCHEON AND CEREMONY
Shining a spotlight on the outstanding efforts and contributions within the behavioral health field for 40 years.

The Annual TAMHO Awards and Recognition Program honors individuals, programs, and organizations who have demonstrated exemplary dedication, compassion, and innovation in the field of behavioral health.
Whether it's a clinician who goes above and beyond for their clients, a program that's making a significant impact in the community, or a leader who's driving positive change, great things are transpiring across Tennessee!
EXPO HALL
Make plans to visit our gracious sponsors in the TAMHO Expo Hall and learn the latest in products and services for behavioral healthcare agencies.
Refreshments will be provided.
Bronze Sponsors
CONTINUING PROFESSIONAL DEVELOPMENT
A certificate of continuing professional development for up to 5.25 contact/clock hours will be made available by TAMHO to all participants upon request for documentation of clock/contact hours earned during this conference.
National Association of Social Workers, Tennessee Chapter
The NATIONAL ASSOCIATION OF SOCIAL WORKERS, TENNESSEE CHAPTER has approved this event for up to 5.25 continuing education units with appropriate conference documentation. [Provider Number: NASWTN 2024-0169]
Professionals in attendance at this conference are encouraged to review Chapter 1365-1 to ensure the workshop they are attending is applicable and appropriate to their professional development. The Tennessee Board of Social Work Certification and Licensure does not pre-approve continuing education programs. It is the responsibility of the LMSW/LCSW, using their professional judgment, to justify that the continuing educational program meets the guidelines of Chapter 1365-1 and is relevant to their professional practice.
Professional Counselors, Marital and Family Therapists, and Clinical Pastoral Therapists
As stated within the rules and regulations of the State of Tennessee Board for Professional Counselors (0450-01-.12-(5)-(a)-1-vi and vii), Marital and Family Therapists (0450-02-.12-(5)-(a)-1-vi and vii ), and Clinical Pastoral Therapists (0450-03-.12-(5)-(a)-1-vi and vii), the hours approved for this conference by APA and/or NASW are considered pre-approved hours acceptable for submission of documentation for continuing professional development for individuals licensed by this Board.
Licensed Alcohol and Drug Abuse Counselors (LADAC)
As stated within the rules and regulations of the State of Tennessee Board of Alcohol and Drug Abuse Counselors (1200-30-01-.12), TAMHO is considered an authorized entity for continuing education courses, events, and activities related to the practice of alcohol and drug abuse counseling. Individuals are responsible for assessing and determining the appropriateness of session content as relates to LADAC continuing professional development requirements.
Tennessee Certified Peer Recovery Specialist (CPRS)
TAMHO has applied to the Tennessee Certified Peer Recovery Specialist for consideration of up to 5.25 contact/clock hours with appropriate conference documentation. APPROVAL PENDING
Tennessee Certified Family Support Specialist (CFSS)
TAMHO has applied to the Tennessee Certified Family Support Specialist for consideration of up to 5.25 contact/clock hours with appropriate conference documentation. APPROVAL PENDING
Tennessee Certified Young Adult Peer Support Specialist (CYAPSS)
TAMHO has applied to the Tennessee Certified Young Adult Peer Support Specialist for consideration of up to 5.25 contact/clock hours with appropriate conference documentation. APPROVAL PENDING
It is the responsibility of the event attendee to use their professional judgment, to justify that the continuing educational programs attended meet the guidelines of their respective licensure or certification boards/agencies and is relevant to their professional practice.
EVENT SITE AND LODGING
The 2024 TAMHO Annual Conference and the Awards and Recognition Ceremony will be conducted at:
Franklin Cool Springs Marriott Hotel | 700 Cool Springs Boulevard, Franklin, TN 37067
LODGING
A block of sleeping rooms is being held for conference attendees for the nights of December 11-12, 2024 at the rate of $169/night plus applicable taxes. Room rates are subject to tax, which is currently 17.75% but will be the tax rate in effect at the time of the stay.
Guests will need to access the Hotel’s web link. It is important that guests contact the Hotel by the November 18, 2024, Reservation Due Date being sure to identify themselves as part of the TAMHO Annual Conference. CLICK HERE: Book your group rate for the Conference
If you or your agency is tax exempt, please plan to provide the hotel your tax exemption certificate in advance of the conference.
Complimentary Parking.
Check-In is after 4:00pm Central day of arrival. Check-Out is no later than 11:00am Central day of departure.
Handouts, Links, and Resources
Click on the items listed to download PDFs and access links to information.
Resources
- Lodging - Franklin Cool Springs Marriott Hotel – CLICK HERE
- CALL FOR SPONSORS/EXHIBITORS – CLICK HERE
- TAMHO Website –https://www.tamho.org
Continuing Education
- Evaluation Packet – CLICK HERE
- Request for CE Documentation – CLICK HERE
Handouts
DAY 1 - December 12th
- 9:00 am Welcome Remarks & Opening General Session (Harris) – HANDOUT IS NOT AVAILABLE AT THIS TIME
- 10:30 am General Session (Panel) – THERE IS NO HANDOUT FOR THIS SESSION
- 1:45 pm General Session (Atkins) – CLICK HERE FOR HANDOUT
- 3:00 pm General Session (Gerstbrein) – CLICK HERE FOR HANDOUT
DAY 2 - December 13th
- 9:00 am General Session (Young) – CLICK HERE FOR HANDOUT
ACCESSIBILITY
TAMHO is committed to creating an environment that is welcoming and accessible to all participants and would be pleased to consider provision of reasonable accommodations for this event. Please indicate any needs you may have when completing your online registration. Requests must be submitted for consideration no later than three weeks prior to event date.
ACCESS, NAVIGATION, & REGISTRATION
Carrie LaFave; 615-244-2220; clafave@tamho.org
INCLUSION, ACCESSIBILITY, CEs, LOGISTICS, ETC.
Teresa Fuqua; 615-244-2220; tfuQua@tamho.org
TAMHO EVENT POLICIES
These policies apply to all events conducted by TAMHO whether produced as an independent
TAMHO event or in partnership with another organization(s).
EVENT CODE OF CONDUCT - TAMHO is dedicated to providing a harassment-free event experience for everyone regardless of color, gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age or religion. TAMHO does not tolerate harassment of conference participants or staff in any form, including offensive comments, unwelcome advances, explicit jokes, or the use of sexual language and imagery. Conference participants violating these rules may be expelled from the event at the discretion of the conference organizers and/or TAMHO leadership. Each individual attending this event assumes all risks associated with his/her/their attendance and participation in all activities that occur during the event. By registering for this event, you agree to indemnify and hold harmless TAMHO and its governing bodies, officers and employees, from all loss, damage or liability arising out of or related your attendance and participation.
PRIVACY POLICY - TAMHO shares attendee related event information with our event co-host(s) and continuing education credentialing agencies for reporting purposes. TAMHO will collect and store information you provide through registration and participation in the online event (RingCentral platform) and (SurveyMonkey). This information is used for TAMHO administrative, planning, and development purposes, facilitate your requirements in relation to the event, and to allow the compilation and analysis of statistics relevant to TAMHO, its co-host(s), and CE credentialing agency reporting. The same applies to attendees with email addresses affiliated with the European Union (EU), or, protected under the General Data Protection Regulation (GDPR). If you are attending the event and your email communications are based within any country identified under the EU, and you prefer to opt out of future communication, please email tamho@tamho.org to advise.
PHOTO / VIDEO RELEASE - From time to time, TAMHO uses photographs or video capture(s) during events to be used in, but not limited to, publications such as print and electronic newsletters and future event materials. Registration and attendance at, or participation in, TDMHSAS/TAMHO meetings and other activities constitutes an agreement by the registrant to the use and distribution of the registrant or attendee’s image or voice in photographs, videotapes, electronic reproductions, and audiotapes of such events and activities by TAMHO and other third parties, including but not limited to exhibitors, sponsors, and advertisers, additional event partners, and the conference venue. Unless permission is revoked in writing to TAMHO, by virtue of attendance, all conference attendees agree to the use of their likeness in such materials.
CONSENT TO COMMUNICATE - Registration and attendance at, or participation in, TDMHSAS or TAMHO meetings and other activities constitutes an agreement by the registrant for electronic communication between the registrant and TAMHO for this event and future purposes of communication. Revocation of image or email agreement must be submitted in print by registrant to TAMHO for removal from database and electronic distribution lists.
YOUR SATISFACTION IS IMPORTANT TO US - While we hope your experience at this event is positive, should you be dissatisfied with some element of the event, there is a grievance procedure available. If you would like to use that procedure, please contact Alysia Smith Knight, Executive Director, TAMHO, (asmithknight@tamho.org) who will provide information and assist in the resolution of your grievance.