Gwendolyn D'Elia

University of Colorado

Highly motivated and goal-focused towards a Training & Outreach profession, with over 5 years experience in the Advancement industry. Extensive experience designing training modules using a wide range of technologies. Outstanding leadership skills and interpersonal communications skills. Displays technical proficiency in Salesforce, Adobe (Captivate 5.5), MS Office, Articulate Storyline

Vicky Mikula

Cornell University

Assistant Director, Enterprise Applications

Stephanie English

Virginia Community Colleges System

HEAC member

Aaron Winters

Western Governors University

Enterprise Architect

Dean Ernzen

University of Notre Dame

Enterprise CRM Manager and Salesforce Administrator at the University of Notre Dame

Michael Blimbaum

Arizona State University

Arizona State University

Lindsey Reinstrom

University of Tennessee Foundation

University of Tennessee Foundation

Tom Neuburger

Smith College

Salesforce Certified Administrator. Salesforce Certified Platform App Builder

Ben Huffman

Jessup University

Jessup University

Alexandra Flinn

UNC Charlotte

UNC Charlotte

Farrah Friedrich

University of St. Thomas (Minnesota)

Enterprise CRM Director@ University of St. Thomas, Co-leader Upper Midwest Higher Education Salesforce User Group, Salesforce.org Higher Education Advisory Council

Jena Zangs

University of St Thomas

University of St Thomas

Joe Uong

University of Florida

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Nathan Henebury

IT Analyst

IT Analyst

Matt Newton

Old Dominion University

Old Dominion University

Haley Gould

Smith College

At Smith College (Northampton, MA), Haley manages the CRM and Engagement Services Team with oversight for Salesforce, and connected apps including Pardot, Blackthorn, and OnceHub.

Florence Parodi

University of Miami

Florence Parodi is the Executive Director with University of Miami Information Technology's Office of Digital Transformation and Ancillary Applications. In her current role, she works closely with technical teams, functional leaders, institutional units, and subject matter experts to architect and develop applications that translate business requirements into scalable solutions which improves the lives of students, faculty, and staff. Florence a member of the Salesforce MVP Hall of Fame and an Emeriti member of the Salesforce.org Higher Education Advisory Council, serving on the council since 2015. As one of the co-founders of Higher Ed Dreamin', she co-hosted the first virtual community conference in 2022. She was the liaison for the third annual Salesforce.org Higher Ed Summit hosted in 2015 at the University of Miami.

Carrie Otto

University of Minnesota

HEAC Member + HED Planning Team

Brian Karcinski

University of Florida

Solution Architect

Rachael Potter

Cornell University

Cornell University

Frank Montoya

Sr Product Manager

I am the Sr Product Manager of ASU’s Salesforce CRM Enterprise application. I am responsible for the Salesforce Enterprise CRM product strategy and innovation roadmap initiatives aligned to institutional objectives. Outside of ASU, I am a member of the Salesforce Advisory Council leadership team and co-host of the PodCACHE podcast.

Kylee Stewart

Director, Data and Enrollment Operations

Arizona State University

Ryan Forry

Salesforce Platform Manager

Babson College

Bryon Glock

Western Michigan University

At WMU, (Kalamazoo, MI), Bryon leads the University CRM Team with oversight for Salesforce - Student Success Hub, Experience Cloud, and connected apps including Marketing Cloud, Informatica, Gearset, etc.

Kyla Farroll

University of Maryland

University of Maryland

Brandelle Unkrich

University of Iowa Tippie College of Business - Chief Data Officer

University of Iowa Tippie College of Business - Chief Data Officer

Nick Lindberg

University of Minnesota

University of Minnesota

Ansh Shah

Old Dominion University

Old Dominion University

Jackie DiMare

CRM Director USC

University of Southern California

David Schmitke

Application Architect

University of Michigan

Justin Carrell

Tarleton University

Tarleton University

Anthony McMahon

Worchester Polytechnic Institute

Worchester Polytechnic Institute

Linda Klaybor

Notre Dame

Notre Dame