Joe Varacalle

Director, MITDP Oversight Division

Director, MITDP Oversight Division

Emily Parcell

Senior User Experience (UX) Designer, Santa Clara County

Senior User Experience (UX) Designer, Santa Clara County

Tram Nguyen

IT Manager

Senior IT Manager, County of Santa Clara

Marion Couesnon

Senior accessibility designer, DigitalService des Bundes

Senior accessibility designer, DigitalService des Bundes

Ingrid do Rio Schulze

Software Engineer, DigitalService des Bundes GmbH

Software Engineer, DigitalService des Bundes GmbH

Elyse Voegeli

Director of User Experience (former UX Designer and Researcher at 18F), Aquia

Elyse (she, her) is a Brooklyn-based designer and researcher committed to making technology accessible, accountable, and delightful for all users. Elyse is currently the Director of UX at Aquia, supporting digital forms modernization work at the U.S. Department of Veterans Affairs. Previously, she worked at 18F, partnering with other federal agencies to solve design and technology challenges.

Brad Houston

Chief Executive Officer, Nova North LLC

Chief Executive Officer, Nova North LLC

Onix Tarrats Calderón

Senior Frontend Engineer, Aquia

Senior Frontend Engineer, Aquia

Courtney Holthus

Statewide Access to Justice Manager

As the Statewide Access to Justice Manager, Courtney oversees services such as court assistance and language access. She received her B.A. from the University of Nebraska-Lincoln in 2006 and received her J.D. from the University of South Dakota Knudson School of Law in 2010. Courtney is a proud season ticket holder for the Nebraska Cornhusker football team, wife, and mom.

Talyn Bain

Forms Analyst

Talyn Bain is currently the Forms Analyst for Idaho’s Administrative Office of the Courts, where she develops and updates court forms for use by court staff and the public. To her, forms are fun! Prior to the courts, she served in various state and local government roles, including everyone’s favorite agencies: the Department of Motor Vehicles and Child Support Services. During her career, she has maintained knowledge bases, tested software, written standard operating procedures, created training materials, and developed policies. She is passionate about making government services more accessible.

Amy Stack

Senior Manager, Court Access & Operations

Amy currently serves as the Senior Manager, Court Access & Operations for the Administrative Office of the Courts for the Idaho Supreme Court, where she oversees services such as Court Operations, Court Assistance, and Language Access. She graduated from Boise State University with a B.A. in Political Science and Philosophy. She received her J.D. from the University of Idaho College of Law.

Sahoko Yui

Qualitative Research Manager, Code for America

Qualitative Research Manager, Code for America

Laura Gonzales

Bilingual User Experience Research Manager, Code for America

Bilingual User Experience Research Manager, Code for America

Andrew Resor

Product Manager, New Jersey Innovation Authority

Product Manager, New Jersey Innovation Authority

Jazmyn Latimer

Product Designer, New Jersey Innovation Authority

Product Designer, New Jersey Innovation Authority

Lauren Lalicon

Senior Program and Policy Director, New Jersey Maternal and Infant Health Innovation Authority

Senior Program and Policy Director, New Jersey Maternal and Infant Health Innovation Authority

Alreema Vining

President & Doula Practitioner, AAVE Doula Collaborative

President & Doula Practitioner, AAVE Doula Collaborative

Radhika Dhanak

Senior Service Design Strategist

Senior Service Design Strategist

Ciara Ali Khan

Lead Service Designer, City of Philadelphia Service Design Studio

Lead Service Designer, City of Philadelphia Service Design Studio

Kaileigh Murphy

Senior Policy Analyst - Water Revenue Bureau

Kaileigh Murphy is the Senior Policy Analyst at the Water Revenue Bureau in the City of Philadelphia. Among other roles, they focus on the design, administration, and implementation of water affordability and assistance and ensuring water security and equity amongst customers. They focus much of their work on the food-energy-water nexus and the triple bottom line.

Mavis Yue Cao

Service Designer

Service Designer at City of Philadelphia

Greg Overtoom

Assistant Director for Enterprise Applications, City of Bloomington

Assistant Director for Enterprise Applications, City of Bloomington

Jeremy Herhusky-Schneider

Application Analyst, City of Bloomington, Indiana

Application Analyst, City of Bloomington, Indiana

Jolie Perry

Sustainability Program Coordinator, City of Bloomington IN

Sustainability Program Coordinator, City of Bloomington IN

Maggie Koneazny

GBV Coordinated Entry Director, Mayor's Office to End Domestic and Gender-Based Violence

GBV Coordinated Entry Director, Mayor's Office to End Domestic and Gender-Based Violence

Scott Lensing

Principal Behavioral Designer, ideas42

Principal Behavioral Designer, ideas42

Sarvar Fatehi

Coordinated Entry Coordinator, ENDGBV

Coordinated Entry Coordinator, ENDGBV

Jenny Song

Founder & CEO, Infilla

Founder & CEO, Infilla

Katerina Orella

Planner II, Permit Sonoma

Planner II, Permit Sonoma

Michael Allen

Community Development Director, City of El Segundo

Community Development Director, City of El Segundo

Isabelle Bradberry

Senior Design Research Analyst

I’m a policy analyst and design researcher who believes in community-engaged approaches to policy and program design. At the Public Policy Lab, I work on a human-centered design team tackling challenges faced by low-income communities across the country—including making government forms and notices more accessible and reader-friendly.

Antonia Yunge

Design Advisor, Public Policy Lab

Design Advisor, Public Policy Lab

Corina Coughlan

Analyst, Public Policy Lab

Analyst, Public Policy Lab

Lizbeth Silbermann

Consultant, LS Public Impact Consultants

Consultant, LS Public Impact Consultants

Lucy Burns

Product Manager, Digital Services City of San Francisco

Product Manager, Digital Services City of San Francisco

Karissa Minnich (she/her)

Associate Director of Design, The Lab @ DC

For the past 10 years, I've served DC residents at The Lab @ DC–a design and research team in the DC Office of the City Administrator. Currently, I lead The Lab’s Civic Design team working to make government services easy to find and use. The topics I work on are as diverse as the challenges DC faces–education, economic prosperity, housing, public safety, and transportation–to name a few.

Marie Perrot

Staff Qualitative Researcher, Code for America

Marie Perrot is a Staff Qualitative Researcher at Code for America working across various states to improve how critical government services are delivered. Marie holds an MPP from Harvard University and a BS in Psychology and Child Development from Tufts University. In her spare time, Marie loves exploring all that Seattle has to offer with her husband, toddler, and sassy little Border Terrier, Picasso.

Kalid Tarapolsi

Chief Growth Officer, Aquia

Chief Growth Officer, Aquia

Emily Theis

Director of Product, CiviForm

Director of Product, CiviForm

Amanda Renteria

CEO, Code for America

Amanda Renteria leads Code for America (CfA) as CEO, steering a transformative organization that sits at the forefront of civic technology and digital government innovation. Under her leadership, CfA has emerged as a crucial partner to governments and community organizations nationwide, working to realize the vision of "a government by the people, for the people in the digital age."

Maheen Shermohammed

Research & Evaluation Lead, ideas42

Maheen is a Research & Evaluation Lead at ideas42. There, she applies behavioral science research to design, test, and implement interventions to solve social challenges and improve lives. Maheen holds a PhD in cognitive psychology from Harvard University, and a BS in neuroscience from Duke University.

Lynn Overmann

Beeck Center for Social Impact + Innovation, Georgetown University

Lynn Overmann is the Executive Director of the Beeck Center for Social Impact + Innovation at Georgetown University, where she leads efforts to help governments use data, technology, and human-centered design to improve outcomes for the people they serve. Her career spans senior leadership roles across the White House, U.S. Digital Service, Department of Agriculture, Department of Justice, Department of Commerce, philanthropy, and research, with a focus on translating policy into effective delivery and using data to advance equity and opportunity.

Kirsten Wyatt

Beeck Center at Georgetown University

I lead the Digital Government Network - learn more and join us at DigitalGovernmentHub.org.

Sara Hall

Executive Director, Commonwealth Office of Digital Experience (CODE PA)

Sara Hall is the Executive Director of the Commonwealth Office of Digital Experience (CODE PA), Pennsylvania's digital services team, where she brings deep expertise in product strategy, cross-functional leadership, and large-scale digital transformation. Her career spans government, architecture, and healthcare UX, including founding the City of Philadelphia's Digital Services and UX teams. She's passionate about equity in tech and building government tools that genuinely work for the people who use them.

Colleen Pulawski

Interim Director of Research, Beeck Center

Interim Director of Research, Beeck Center

Michaela Caudill

U.S. Digital Response

Michaela is the Growth & Outreach Manager at the U.S. Digital Response where she helps connect state and local governments around the country with USDR’s pro bono technical assistance in areas like talent, user research, procurement, and language access. Explore our work: https://www.usdigitalresponse.org/

Maisie Palmer

Senior Analyst, Public Policy Lab

Senior Analyst, Public Policy Lab

Lonni Kyhos

Lonni Kyhos

Lonni Kyhos