Director of User Experience (former UX Designer and Researcher at 18F), Aquia
Elyse (she, her) is a Brooklyn-based designer and researcher committed to making technology accessible, accountable, and delightful for all users. Elyse is currently the Director of UX at Aquia, supporting digital forms modernization work at the U.S. Department of Veterans Affairs. Previously, she worked at 18F, partnering with other federal agencies to solve design and technology challenges.
As the Statewide Access to Justice Manager, Courtney oversees services such as court assistance and language access. She received her B.A. from the University of Nebraska-Lincoln in 2006 and received her J.D. from the University of South Dakota Knudson School of Law in 2010. Courtney is a proud season ticket holder for the Nebraska Cornhusker football team, wife, and mom.
Talyn Bain is currently the Forms Analyst for Idaho’s Administrative Office of the Courts, where she develops and updates court forms for use by court staff and the public. To her, forms are fun! Prior to the courts, she served in various state and local government roles, including everyone’s favorite agencies: the Department of Motor Vehicles and Child Support Services. During her career, she has maintained knowledge bases, tested software, written standard operating procedures, created training materials, and developed policies. She is passionate about making government services more accessible.
Amy currently serves as the Senior Manager, Court Access & Operations for the Administrative Office of the Courts for the Idaho Supreme Court, where she oversees services such as Court Operations, Court Assistance, and Language Access. She graduated from Boise State University with a B.A. in Political Science and Philosophy. She received her J.D. from the University of Idaho College of Law.
Kaileigh Murphy is the Senior Policy Analyst at the Water Revenue Bureau in the City of Philadelphia. Among other roles, they focus on the design, administration, and implementation of water affordability and assistance and ensuring water security and equity amongst customers. They focus much of their work on the food-energy-water nexus and the triple bottom line.
I’m a policy analyst and design researcher who believes in community-engaged approaches to policy and program design. At the Public Policy Lab, I work on a human-centered design team tackling challenges faced by low-income communities across the country—including making government forms and notices more accessible and reader-friendly.
For the past 10 years, I've served DC residents at The Lab @ DC–a design and research team in the DC Office of the City Administrator. Currently, I lead The Lab’s Civic Design team working to make government services easy to find and use. The topics I work on are as diverse as the challenges DC faces–education, economic prosperity, housing, public safety, and transportation–to name a few.
Marie Perrot is a Staff Qualitative Researcher at Code for America working across various states to improve how critical government services are delivered. Marie holds an MPP from Harvard University and a BS in Psychology and Child Development from Tufts University. In her spare time, Marie loves exploring all that Seattle has to offer with her husband, toddler, and sassy little Border Terrier, Picasso.
Amanda Renteria leads Code for America (CfA) as CEO, steering a transformative organization that sits at the forefront of civic technology and digital government innovation. Under her leadership, CfA has emerged as a crucial partner to governments and community organizations nationwide, working to realize the vision of "a government by the people, for the people in the digital age."
Maheen is a Research & Evaluation Lead at ideas42. There, she applies behavioral science research to design, test, and implement interventions to solve social challenges and improve lives.
Maheen holds a PhD in cognitive psychology from Harvard University, and a BS in neuroscience from Duke University.
Beeck Center for Social Impact + Innovation, Georgetown University
Lynn Overmann is the Executive Director of the Beeck Center for Social Impact + Innovation at Georgetown University, where she leads efforts to help governments use data, technology, and human-centered design to improve outcomes for the people they serve. Her career spans senior leadership roles across the White House, U.S. Digital Service, Department of Agriculture, Department of Justice, Department of Commerce, philanthropy, and research, with a focus on translating policy into effective delivery and using data to advance equity and opportunity.
Executive Director, Commonwealth Office of Digital Experience (CODE PA)
Sara Hall is the Executive Director of the Commonwealth Office of Digital Experience (CODE PA), Pennsylvania's digital services team, where she brings deep expertise in product strategy, cross-functional leadership, and large-scale digital transformation. Her career spans government, architecture, and healthcare UX, including founding the City of Philadelphia's Digital Services and UX teams. She's passionate about equity in tech and building government tools that genuinely work for the people who use them.
